Behavior Based Interview The STAR Approach Situation or  Task Describe the situation that you were in or the task that you needed to accomplish. You must describe a specific event or situation, not a generalized description of what you have done in the past. Be sure to give enough detail for the interviewer to understand. This situation can be from a previous job, from a volunteer experience, or any relevant event. Action you took Describe the action you took and be sure to keep the focus on you. Even if you are discussing a group project or effort, describe what you did — not the efforts of the team. Don’t tell what you might do, tell what you did. Results you achieved What happened? How did the event end? What did you accomplish? What did you learn? Please complete a short paper thoroughly answering the interview questions below. USE the STAR format to structure your answers. Describe for me a situation where you had a conflict with another employee.  Discuss the steps you took to resolve the conflict and the end result. Discuss a significant project that you were responsible for. Include in this discussion what the project was, how it was accomplished, and its results. Discuss the disappointment that you have had. Include in this discussion what the disappointment was, how it occurred, and why you considered it a disappointment. Describe for me a situation when you disagreed with your manager/supervisor. Discuss what the disagreement was about, how it was resolved, and the impact it had on your relationship. Describe a problem that occurred in your job. Tell me about the problem, how you tried to solve it, and the end result.

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