Capella Patient Family Education Communication Improvements Plan Proposal Assignment

Capella Patient Family Education Communication Improvements Plan Proposal Assignment

Question Description
Use a provided template to develop a 3-5 page proposal for an intervention and implementation plan related to the health problem you defined in the first assessment.

Important: You must complete all of the assessments in order for this course.

For this assessment, you will be designing and planning the implementation for the intervention to improve the health problem you defined in the first assessment. You will also examine implications of interprofessional collaboration, technology, and organizational and governmental policies for your intervention and implementation plans.

By successfully completing this assessment, you will demonstrate your proficiency in the course competencies through the following assessment scoring guide criteria:

Competency 3: Transform processes to improve quality, enhance patient safety, and reduce the cost of care.
Propose an intervention plan that references relevant processes to improve quality and safety, and reduce costs in the context of a chosen health problem.
Competency 4: Apply health information and patient care technology to improve patient and systems outcomes.
Analyze technology within a chosen health care practice context to support a proposed plan.
Competency 5: Analyze the impact of health policy on quality and cost of care.
Explain the ways in which existing governmental or organizational policies could impact the proposed plan.
Competency 6: Collaborate interprofessionally to improve patient and population outcomes.
Explain strategies for communicating and collaborating with patients and interprofessional teams to improve health outcomes.
Competency 8: Integrate professional standards and values into practice.
Communicate professionally in writing that is clear and logically organized, with correct grammar, spelling, and use of APA style.
Important: Complete this assessment second.

As a professional nurse, you perform a critical role in solving a host of health care problems. In this assessment, you will use the literature to plan best-practice strategies to foster positive health outcomes for your chosen patient or population.

Your intervention and implementation plan should be carried out in an interprofessional context, aligned to your topic, and based on the work you did in the first assessment. You should find collaborators as soon as possible so you can solicit their feedback about intervention and implementation plans to inform your approach.

Having identified a health problem relevant to your current or future nursing practice and reviewed the literature to support nursing standards, decision making, and improvement strategies, you should now plan an intervention to address the chosen health problem based on the research you conducted.

Construct a plausible plan that leverages the best practices and research collected to date as well as additional research into similar projects that you find in the literature. Be sure to frame your plan within the context of the health care setting in which you are completing your practicum hours. Incorporate relevant site-specific processes and policies into your implementation plan.

Use the Plan Proposal Template [DOC] to complete this assessment.

As you develop your plan, be sure to address the following:

Remote collaboration and communication with patients and colleagues to improve health outcomes. The patients and colleagues can be friends and family.
Governmental or organizational policies that could affect the plan.
Quality and safety improvement strategies.
Technology at the site that could be leveraged.
Your submission will be assessed based on the following criteria:

Propose an intervention plan that references relevant processes to improve quality and safety, and reduce costs in the context of a chosen health problem.
Analyze technology within a chosen health care practice context to support a proposed plan.
Explain the ways in which existing governmental or organizational policies could impact the proposed plan.
Explain strategies for communicating and collaborating with patients and interprofessional teams to improve health outcomes.
Communicate professionally in writing that is clear and logically organized, with correct grammar, spelling, and use of APA style.
Length of submission: Use the provided template. Most submissions will be 3 to 5 pages. You do not need to include a title page. Be sure to complete the reference page at the end of the template.
Number of references: Cite a minimum of 5 sources of scholarly or professional evidence that support your central ideas. Resources should be no more than five years old.
APA formatting: Make sure that in-text citations and reference list follow current APA style.
Portfolio Prompt: Remember to save the assessment to your ePortfolio. After you complete your program you may want to consider leveraging your Portfolio as part of a job search or other demonstration of your academic competencies.



Plan Proposal Template
The following is a guide to organize your assignment. Please be sure to remove the guiding questions and comments for each section. You are expected to write in a professional and academically appropriate manner, including using correct APA style and citations throughout.
Propose a plan, referencing relevant existing and newly created processes, to implement an intervention to improve quality and safety, and reduce costs in the context of a chosen health problem.
• Introduce a general summary of the project plan that you will be exploring.
• Provide a brief context for the project plan.
• Identify the specific intervention you are proposing.
• Describe how this plan will improve quality, increase safety, and reduce costs associated with this health problem.
• Identify collaborators who will implement your plan.
• Discuss how you propose to implement your plan.
Analyze technology within a chosen health care practice context to support a proposed plan.
• Compare and contrast the authors you will cite regarding the impact of technology for this health concern, discussing pros and cons of the technology you are reading about.
• Note whether the authors provide supporting evidence from the literature about this technology that is consistent with technology you see in your nursing practice.
• Include discussion from the literature on barriers to use of this technology and how it is applied in the context of this patient or population problem.
• Describe research studies that present opposing views regarding this technology.
Explain the ways in which existing governmental or organizational policies could impact the proposed plan.
• Cite authors who have written about specific governmental or organizational policies for nurses to follow when planning care for this patient population.
• Discuss research that has tested the effectiveness of these governmental or organizational policies in improving patient or population outcomes for this health problem.
• Describe current literature on the role of nurses in policy making to improve outcomes, prevent illness, and reduce hospital readmissions.
• Discuss how the literature characterizes ways in which your role as a nurse leader can help change governmental or organizational policies to improve patient outcomes.
Explain strategies for communicating and collaborating to improve health outcomes with patients and interprofessional teams.
• Identify the key stakeholders in your clinical practicum environment, including patients, with whom you plan to communicate.
• Describe any surprising experiences you have had while enlisting support and gathering stakeholder input on needed behavioral or educational changes in this patient or population to address the identified health concern.
• Discuss the benefits of gathering stakeholder input to improve care for this patient or population.
• Identify best-practice strategies from the literature for effective communication and collaboration to improve patient outcomes in this clinical practicum.


Remember to compile your APA-formatted reference list.

Patient family education communication improvements
A patient, family, population health problem, and realistic goals relevant to personal practice.
A positive correlation exists to determine the quality of provided care. This is achieved throught the collaboration of patients, their families, and the healthcare providers. Patients can explicitly use the communication to follow their physicians’ medications and guidelines for self-management of their conditions. When communication between a nurse practitioner and the patient and their families is sufficient, a way for significant support and assistance is paved (Loghmani et al., 2014). Despite the efforts, communication barriers in healthcare settings are a common problem. This paper aims to promote efficient family education communication in the ICU environment.
Close monitoring of the patients in the ICU is mandatory from primary caregivers. According to Miller (2016), the ICU setting is often characterized by sophisticated technology and fast-paced mortality rates. Therefore, this calls for clear communication for patients and their families to make the best care decisions. Despite the importance of effective communication, satisfaction levels associated with comprehension of the prognosis and diagnosis are relatively low. Effective communication for patient-family education is particularly relevant to my practice as a nurse. It helps me explore the possible strategies that can be implemented to amicably resolve healthcare-related issues. This practicum aims to point out and place the necessary patient communication standards in collaboration with healthcare providers in the ICU within a community-based facility. The process will be completed within twelve months.
Evidence from the literature and professional sources to support decisions related to defining and guiding nursing actions related to a health problem.
Several authors support the significance of the ICU patient family education communication standards. The data provided was checked for reliability by determining whether the authors established their points on established theories. Reliability was also confirmed by ensuring that the articles were peer-reviewed. A report by Marcus (2014) explains that healthcare delivery is enhanced by a structured approach to communication strategies associated with diagnostic accuracy. The author’s article is reliable and relevant to the study as it contains information from peer-reviewed material. However, relying on secondary sources often causes a lack of authenticity, but the information provided in the article is important to lay the foundation for healthcare practice.
Secondly, an article by Miller (2016) explains the importance of basing patient family education communication standards on observation, realtime practice, and feedback. The author also states that quality control is an important aspect of improving patient outcomes and should not be overlooked. The information provided by the author is relevant and reliable in practice because it is based on well-defined research and established theories. Patient family patient education communication efficiency is evident in the aspects of emotional support, spiritual care, and consultation. The patients’ families should be given the necessary patient information avoiding any disruptions.
An article by Scheunemann et al. (2019) reviews the extent of nurses involving their patients in the ICU’s treatment decisions. The authors conducted a secondary analysis of a cohort study that demonstrated that, in most instances, clinicians lack the relevant skills to engage the patients and their families in difficult situations. The article offers reliable information for the study due to its issued perspective on poor communication effects. However, establishing standards for effective patient family education communication for clinicians lacking the relevant skills is insufficient.
Most importantly, the literature stresses that establishing standards for communication within the healthcare setting has a close relationship with interpersonal communication theory. Goodboy and Kashy (2017) explain that having clarity and issue awareness directly affects verbal and nonverbal conversations. The influences created by such discussions are of emotions, perception, content, attitude, and place. Nursing practitioners are expected to develop relevant ICU standards due to the dynamic nature of communication.
Potential strategies to improve patient or population outcomes related to a health problem.
Creating environments that support patient safety and prioritize patient satisfaction are enhanced through evidence-based management strategies and transformational leadership. Leaders should adopt evidence-based management practices such as building trust within the organization, establishing a learning organization, managing change, and subordinates’ involvement in decision-making processes (Lima et al., 2017). The leaders must also adopt transformational leadership as it helps inspire the pursuit of common goals by the followers. An environment that can sustain a two-way communication is created in the ICU and enhances leader commitment to functional relationships.
The implementation of leadership strategies achieves increased patient satisfaction. Lima et al., (2017) states that such strategies help caregivers meet patient expectations and enhance patient safety as malpractices are eliminated. Teamwork and productivity of healthcare providers will be forged through functional relationships. Barriers to providing quality care will be eliminated due to the precise definition of tasks and responsibilities. Most importantly, evidence-based management enhances the decision-making process for nursing practitioners in delivering patient-centered care. Research is crucial to ensure that these practices are effective for a specific demographic. The patient’s family can, therefore, make informed decisions on the provision of care. These benefits are attained through nurse intervention in the ICU, thus creating relevant policies and programs that enhance care quality.
State board nursing practice standards relevant to a project related to a health problem.
Nurses are guided by the Intensive Safe Patient Limits Law as they offer care services in practice. According to the Massachusetts Nurses Association (2015), the law is designed to facilitate safe and patient-centered care. Nurses have an obligation to follow the law strictly. Surprisingly enough, nurses are only allowed to attend to a single patient at a time, and to accept a second patient, they must have the right skills and resources. Enactment of these pus federal nursing laws increases satisfaction among patients through healthcare workers’ productivity. Nurses are held accountable for their actions; thus, they are careful in their undertakings while practicing their profession.
All healthcare professionals must adopt local, state, and federal laws. Scholtz et al., (2016) states that treating patients in the ICU with dignity and respect should be inevitable. This fact calls for nurses to involve the patients and their families in decision making and adequately respond to their concerns. Nurses should also uphold patient confidentiality and work toward the promotion of patients’ wellbeing.

Goodboy, A. K., & Kashy, D. A. (2017). Interpersonal communication research in instructional
contexts: a dyadic approach. Communication Education, 66(1), 113-115.
Lima, E. C., Bernardes, A., Baldo, P. L., Maziero, V. G., Camelo, S. H. H., & Balsanelli, A. P.
(2017). Critical incidents connected to nurses’ leadership in Intensive Care Units. Revista Brasileira de Enfermagem, 70(5), 1018-1025.
Loghmani, L., Borhani, F., & Abbaszadeh, A. (2014). Factors affecting the nurse-patients.’
Family communication in the intensive care unit of Kerman: a qualitative study. Journal of caring sciences, 3(1), 67.
Marcus, C. (2014). Strategies for improving the quality of verbal patient and family education: a
review of the literature and the EDUCATE model’s creation. Health Psychology and Behavioral Medicine: An Open Access Journal, 2(1), 482-495.
Massachusetts Nurses Association, (2015). Important information about new regulations on the ICU staffing law and the impact on ICU nurses in providing care to patients. Massachusetts: Massachusetts Nurses Association. Retrieved from
Miller, D. C., McSparron, J. I., Clardy, P. F., Sullivan, A. M., & Hayes, M. M. (2016).
Improving resident communication in the intensive care unit. The proceduralization of physician communication with patients and their surrogates. Annals of the American Thoracic Society, 13(9), 1624-1628.
Scheunemann, L. P., Ernecoff, N. C., Buddadhumaruk, P., Carson, S. S., Hough, C. L., Curtis, J.
R., … & Arnold, R. M. (2019). Clinician-family communication about patients’ values and preferences in intensive care units. JAMA internal medicine, 179(5), 676-684.
Scholtz, S., Nel, E. W., Poggenpoel, M., & Myburgh, C. P. (2016). The culture of nurses in a
critical care unit. Global Qualitative Nursing Research, 3, 2333393615625996.


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