Cash Register System Design

In the food case at hand, the fast-food joint had a touch screen type of a system that the waiter and waitress used to convey their request to the relevant people. However, the system had operational and systematic problems as the analysis shall stipulate. Consequently, an analysis shall be conducted on the challenges associated with the system and offer an alternative to such. The analysis shall serve to enlighten the reader on the various ways to solve system design-related problems.The system had inbuilt problems that deterred efficient operations of the fast-food joint. First, the system was designed to authenticate users with the use of passwords and usernames. This was a design problem owing to the need for fast access to the service in the busy fast food joint. The need to log in every time also occasioned the accumulation of grease on the screen which was detrimental. In addition, the system had an automatic lock that was poorly timed as it often locked the screen preventing any further access by the users. Moreover, the system had a challenge with the handling of complex commands especially when the users input the wrong passwords occasioning the need for a reboot. Ideally, the system should only prevent access if improper authentication codes are used but should not prompt the rebooting. Moreover, the system was designed in a way that the manager was allocated a great role than the juniors but the role was more of a disturbance since he ought to be there when the system was rebooted. This is a design issue that should be streamlined to prevent time wastage and derail of service delivery. Moreover, one wonders what would happen if the manager was not there. then the business would come to a standstill.First, to prevent the users from having issues with their password, the authentication should be based on a biometric system (Jain, Flynn & Ross,2008).

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